Skills Lab highlights the importance of empathy and humanity in cascading

2018-08-03T10:25:59+00:00August 3, 2018|

The Institute for Solidarity in Asia’s (ISA) Beyond Cascading Skills Lab workshop was attended by thirty (30) enthusiastic delegates from various public sector institutions such as the Office of the Vice President, Philippine Children’s Medical Center, and the Governance Commission for GOCCs. The event, held at the Green Sun Hotel in Chino Roces, Makati on July 26, 2018, featured modules on Conversation, Feedback, and Recognition (CFR) framework, and generating support from external stakeholders.

ISA Associate Col. Ruel Rombaoa engaged his audience with relatable stories from the Philippine Army’s transformation journey. He talked of the hundred year organization’s challenges in implementing and cascading the Performance Governance System (PGS), citing people’s comfort zones as one of the main hindrances in acceptance within the organization – something which the delegates found easily relatable.

“Yung mga negative – do not isolate [or] alienate them” (“negative people should not be isolated or alienated”), Col. Rumbaoa explains, “what you should do is open windows and doors for them to participate.”

Skills Lab speaker Mr. Jay Jaboneta, also Yellow Boat of Hope Foundation founder, in his Building Movements module cited the importance of the various advancements in technology in stakeholder engagement.

In the PGS x CFR workshop, the delegates and the speakers tackled some timely topics such as effectively fighting fake news on the internet based on the CFR framework. Articulating that communication is key, the speakers articulated the different avenues for communication such whether online or offline.

Throughout the event, empathy and humanity took center stage as the unifying theme. Reminding the public servants, Mr. Jaboneta points out: “our humanity – not our technology – sustains the change.”