May 26-27, 2022 | 09:00AM to 12:00NN | via Zoom
Organizations need to adapt and transform existing practices given the current paradigm shift. With the transition from the traditional business model into a more customer-centric one, it’s important to keep up with the changing structure to deliver first-class services continually.
This course aims to introduce various tools and techniques that can guide your organization into maximizing productivity, having better decision-making skills, and preparing for potential risks that you may face in the future.
At the end of this course, you should be able to:
- Understand and apply the concepts of using the Agile method for working.
- Identify key practices your organization needs to be future-ready.
- Incorporate lessons learned to foster your organization’s delivery of quality services.